Chat to your data without ever leaving Kapiche
Chat to your data without ever leaving Kapiche
Chat to your data without ever leaving Kapiche
Get the instant, conversational answers you already love from AI, grounded in your real customer data. No hallucinated quotes, no guesswork, no waiting on an analyst.
Get the instant, conversational answers you already love from AI, grounded in your real customer data. No hallucinated quotes, no guesswork, no waiting on an analyst.
You already love chatting with AI.
Your customer data should work the same way.
You already love chatting with AI. Your customer data should work the same way
You already love chatting with AI. Your customer data should work the same way
You ask ChatGPT or Copilot questions all day and get instant answers back. Then you open Kapiche and go back to navigating dashboards, applying filters, and digging through segments by hand. Some teams have tried closing that gap by exporting their data into a general-purpose AI tool. It doesn't work. General-purpose AI fabricates quotes, gets timestamps wrong, and misclassifies feedback. One hallucination is all it takes to stop trusting it.
You ask ChatGPT or Copilot questions all day and get instant answers back. Then you open Kapiche and go back to navigating dashboards, applying filters, and digging through segments by hand. Some teams have tried closing that gap by exporting their data into a general-purpose AI tool. It doesn't work. General-purpose AI fabricates quotes, gets timestamps wrong, and misclassifies feedback. One hallucination is all it takes to stop trusting it.
Ad hoc questions never stop, and each one costs an hour
Ad hoc questions never stop, and each one costs an hour
Ad hoc questions never stop, and each one costs an hour
Stakeholders request land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Stakeholders request land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Stakeholders request land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Gen-AI hallucinates on your customer data
Gen-AI hallucinates on your customer data
Gen-AI hallucinates on your customer data
Export your data to Copilot or ChatGPT and you'll hit fabricated quotes, wrong timestamps, invented comments. Not worth the risk in a board paper.
Export your data to Copilot or ChatGPT and you'll hit fabricated quotes, wrong timestamps, invented comments. Not worth the risk in a board paper.
Export your data to Copilot or ChatGPT and you'll hit fabricated quotes, wrong timestamps, invented comments. Not worth the risk in a board paper.
What you can't see, you can't ask about
What you can't see, you can't ask about
What you can't see, you can't ask about
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay invisible unless someone already knows to go looking for them.
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay invisible unless someone already knows to go looking for them.
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay invisible unless someone already knows to go looking for them.
From question to verified answer in seconds
From question to verified answer in seconds
Ask Kapiche to drive the platform on your behalf, then shows you exactly how it got there.
Ask Kapiche to drive the platform on your behalf, then shows you exactly how it got there.
Type your question in plain English. No filters, no data science team.
Type your question in plain English. No filters, no data science team.
STEP 1
STEP 1
Type your question in plain English. No filters, no data science team.
STEP 1
STEP 2
The AI sequences the right analysis, pulling from Kapiche's existing tools.
The AI sequences the right analysis, pulling from Kapiche's existing tools.
The AI sequences the right analysis, pulling from Kapiche's existing tools.
STEP 2
STEP 2
Get a structured, evidence-backed answer: charts, themes, or summaries.
STEP 3
STEP 3
Get a structured, evidence-backed answer: charts, themes, or summaries.
Export and share, or follow a suggested question to keep digging.
STEP 4
STEP 4
Export and share, or follow a suggested question to keep digging.
STEP 3
Get a structured, evidence-backed answer: charts, themes, or summaries.
STEP 4
Export and share, or follow a suggested question to keep digging.
STEP 4
Export and share, or keep digging
Export and share, or follow a suggested question to keep digging.
Ask anything. Verify everything.
Ask anything. Verify everything.
Ask anything. Verify everything.
Ask Kapiche answers questions by calling Kapiche's own analytical engine, not by generating text from an LLM's memory. Every answer is grounded in real data you can check, not an AI-generated approximation of it.
Stop saying "I'll get back to you"
Stop saying "I'll get back to you"
Stop saying "I'll get back to you"
Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds, no exports, no guesswork, no hallucinated verbatims to second-guess.
Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds, no exports, no guesswork, no hallucinated verbatims to second-guess.
Complete customer intelligence for every team
Complete customer intelligence for every team
Complete customer intelligence for every team
For Heads of Customer Experience
For Heads of Customer Support
For
Executives
For Heads of Customer Experience
✓
Understand what's driving NPS, CSAT, and churn across 100% of customer conversations, not just survey respondents
✓
Identify emerging issues weeks before they surface in quarterly reports, when intervention is still possible
✓
Prove CX investment ROI with theme-level data tied directly to business outcomes
Customer story: A travel industry customer discovered that each NPS point drives $307,000 in business impact through complete conversation analysis, analysis that only became possible with full theme coverage.
SaaS client: Moved from 2% to 100% QA coverage with same team size
For Heads of
Customer Experience
For Heads of Customer Support
For
Executives
For Heads of Customer Experience
✓
Understand what's driving NPS, CSAT, and churn across 100% of customer conversations, not just survey respondents
✓
Identify emerging issues weeks before they surface in quarterly reports, when intervention is still possible
✓
Prove CX investment ROI with theme-level data tied directly to business outcomes
Customer proof point: A travel industry customer discovered that each NPS point drives $307,000 in business impact through complete conversation analysis, analysis that only became possible with full theme coverage.
SaaS client: Moved from 2% to 100% QA coverage with same team size
For Heads
of Customer Experience
For Heads
of Customer Support
For
Executives
For Heads of
Customer Experience
✓
Understand the true drivers of NPS, CSAT, and churn across 100% of interactions, not just survey respondents
✓
Identify emerging issues weeks before they surface in quarterly reports, when intervention is still possible
✓
Prove CX investment ROI with theme-level data tied directly to business outcomes
Customer proof point: A travel industry customer discovered that each NPS point drives $307,000 in business impact through complete conversation analysis.
SaaS client: Moved from 2% to 100% QA coverage with same team size
Built to be trusted, not just to be fast
Built to be trusted, not just to be fast
Built to be trusted, not just to be fast
See what makes Ask Kapiche different from pointing a general-purpose AI tool at an export of your data.
CONNECT
Zero Blind Spots
Integrate with Kapiche and analyze 100% of customer conversations across every channel, not just the 5% who fill out surveys. No more departmental data silos or missed customer signals.
Normalize
Activate
General-purpose AI vs Ask Kapiche
General-purpose AI vs Ask Kapiche
General-purpose AI
vs Ask Kapiche
The difference between an AI guessing at your data and an AI calling the tools that actually hold it
The difference between an AI guessing at
your data and an AI calling the tools that
actually hold it
General-purpose AI (Copilot, ChatGPT) on exported data
General-purpose AI (Copilot,
ChatGPT) on exported data
General-purpose AI (Copilot,
ChatGPT) on exported data
•
•
•
Fabricates verbatims that were never said
Fabricates verbatims that were never said
Fabricates verbatims that were never said
•
•
•
Gets timestamps and categories wrong
Gets timestamps and categories wrong
Gets timestamps and categories wrong
•
•
•
No way to verify how an answer was produced
No way to verify how an answer was produced
No way to verify how an answer was produced
•
•
•
Requires exporting and re-checking data manually
Requires exporting and re-checking data manually
Requires exporting and re-checking data manually
•
•
•
Describes themes in vague, unquantified terms
Describes themes in vague, unquantified terms
Describes themes in vague, unquantified terms
•
•
•
Breaks trust the first time it invents something
Breaks trust the first time it invents something
Breaks trust the first time it invents something
Ask Kapiche
Ask Kapiche
Ask Kapiche
✓
✓
✓
Calls Kapiche's tools to retrieve real data, every time
Calls Kapiche's tools to retrieve real data, every time
Calls Kapiche's tools to retrieve real data, every time
✓
✓
✓
Grounded in the same backend that powers your dashboards
Grounded in the same backend that powers your dashboards
Grounded in the same backend that powers your dashboards
✓
✓
✓
Shows every step taken, so answers can be checked
Shows every step taken, so answers can be checked
Shows every step taken, so answers can be checked
✓
✓
✓
Works directly on your live Kapiche project, no export
Works directly on your live Kapiche project, no export
Works directly on your live Kapiche project, no export
✓
✓
✓
Ranks answers by volume, frequency, or NPS impact
Ranks answers by volume, frequency, or NPS impact
Ranks answers by volume, frequency, or NPS impact
✓
✓
✓
Built specifically so there's nothing for it to invent
Built specifically so there's nothing for it to invent
Built specifically so there's nothing for it to invent
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
Trusted by top-tier
teams worldwide
Trusted by top-tier teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Trusted by top-tier
teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Built for analysis that ends up in a board paper
Built for analysis that ends up in a board paper
Built for analysis that ends up in a board paper
✓
✓
✓
Verifiable, not generative
Verifiable, not generative
Verifiable, not generative
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
✓
✓
✓
Contained to your project
Contained to your project
Contained to your project
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
✓
✓
✓
Fits how your team already works
Fits how your team already works
Fits how your team already works
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Frequently asked questions
Frequently asked questions
Frequently asked questions
You've got questions? We've got answers.
Does Ask Kapiche send my customer data to an external AI model?
Does Ask Kapiche send my customer data to an external AI model?
Does Ask Kapiche send my customer data to an external AI model?
How is this different from exporting my data into Copilot or ChatGPT?
How is this different from exporting my data into Copilot or ChatGPT?
How is this different from exporting my data into Copilot or ChatGPT?
Can I trust the answers enough to put them in a report or board paper?
Can I trust the answers enough to put them in a report or board paper?
Can I trust the answers enough to put them in a report or board paper?
Can Ask Kapiche answer questions across multiple projects?
Can Ask Kapiche answer questions across multiple projects?
Can Ask Kapiche answer questions across multiple projects?
What can Ask Kapiche actually do?
What can Ask Kapiche actually do?
What can Ask Kapiche actually do?
Is Ask Kapiche available on my plan?
Is Ask Kapiche available on my plan?
Is Ask Kapiche available on my plan?
Ask Kapiche works even better with these features
Ask Kapiche works even better with these features
Ask Kapiche works even better with these features
AI Themes
AI Themes
AI Themes
Ask a question about a theme and Ask Kapiche calls the same theme discovery engine that powers your dashboards, so the answer reflects the same structured intelligence, not a different model's guess.
Learn more → AI Themes
Ask a question about a theme, and Ask Kapiche calls the same theme discovery engine that powers your dashboards, so the answer reflects the same structured intelligence, not a different model's guess.
Learn more → AI Themes
AI Enrichments
AI Enrichments
AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Smart reports
Smart Reports
Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
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Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy