Feedback analytics to power better business decisions.
Kapiche centralizes customer feedback from anywhere to help decision-makers better understand feedback at scale, delivering instant insights and the confidence to power better business decisions.
Join the feedback analytics revolution
How it works
Kapiche is a customer feedback analytics platform for VoC and CX teams who want clarity on what’s impacting experience metrics. Connect your feedback from any source, easily analyze the data, and translate insight into confident action.
Connect data from any source, including surveys, support center tickets and chat, product reviews, and social media, for a comprehensive 360-degree view of your customers.
Save your team weeks and months using AI-assisted analysis. You can eliminate the need for complicated Excel sheets and the hundreds of hours spent building frameworks and coding feedback responses.
Get direct insights into exactly what’s impacting CX metrics, so you can confidently prioritize activities that move the needle the most.
Quickly turn feedback into insights, and share them out.
- Analyze
- Share
Our customers love the power of Kapiche to uncover accurate insights in their VoC data, fast.
Get better insights than you've ever had before.
