Turn customer feedback Into opportunities for revenue growth
Choose the plan that scales with your business and delivers measurable ROI.
BRONZE
$1,060/mo
For small teams looking to understand customer feedback and identify key themes.
SILVER
Talk to sales
For growing teams ready to leverage AI-powered sentiment analysis and contact reasoning.
GOLD
Talk to sales
For data-driven teams with complex customer journeys and cross-platform analytics needs.
CUSTOMS
Talk to sales
For enterprises with large data volumes and custom AI enrichment requirements.
50,000 Rows
per project
10 Fields
per project
CX Integration
Additional
Data Source
2 Creator Seat
5 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
100,000 Rows
per project
20 Fields
per project
CX Integration
1 Additional
Data Source
4 Creator Seat
10 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
250,000 Rows
per project
30 Fields
per project
CX Integration
2 Additional
Data Source
6 Creator Seat
15 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
Customs Rows
per project
Custom Fields
per project
CX Integration
Custom Additional
Data Source
Custom
Creator Seat
Custom
Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
See all features and compare plans
BRONZE
$1,060/mo
For small teams looking to understand customer feedback and identify key themes.
SILVER
Talk to sales
For growing teams ready to leverage AI-powered sentiment analysis and contact reasoning.
GOLD
Talk to sales
For data-driven teams with complex customer journeys and cross-platform analytics needs.
CUSTOMS
Talk to sales
For enterprises with large data volumes and custom AI enrichment requirements.
50,000 Rows
per project
10 Fields
per project
CX Integration
Additional
Data Source
2 Creator Seat
5 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
100,000 Rows
per project
20 Fields
per project
CX Integration
1 Additional
Data Source
4 Creator Seat
10 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
250,000 Rows
per project
30 Fields
per project
CX Integration
2 Additional
Data Source
6 Creator Seat
15 Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
Customs Rows
per project
Custom Fields
per project
CX Integration
Custom Additional
Data Source
Custom
Creator Seat
Custom
Explorer Seat
Unlimited
Viewer Seats
AI ENRICHMENT
eNPS/eCSAT
/Emotions
AI ENRICHMENT
Reason for Contact
See all features and compare plans
Trusted by top-tier
teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Frequently asked questions
You've got questions? We've got answers.
How quickly can we get started with Kapiche?
How quickly can we get started with Kapiche?
What happens to our existing customer experience tools and platforms?
What happens to our existing customer experience tools and platforms?
How do you handle data security and compliance?
How do you handle data security and compliance?
What kind of ROI should we expect, and how quickly?
What kind of ROI should we expect, and how quickly?
Can Kapiche scale as our conversation volume grows?
Can Kapiche scale as our conversation volume grows?
What if we're already using another analytics or VoC platform?
What if we're already using another analytics or VoC platform?
Do we need a data science team or technical resources to use Kapiche?
Do we need a data science team or technical resources to use Kapiche?
Your conversation intelligence toolkit
Your conversation intelligence toolkit
Everything you need to evaluate, implement, and prove conversation intelligence ROI
What is a Customer Experience Platform: Guide to Creating the Best Customer Experience
What is a Customer Experience Platform: Guide to Creating the Best CX
Call Center Insights: A Practical Guide to Improving Customer Support
Call Center Insights: A Guide to Improving Customer Support
The Death of Random QA: How 100% Call Analysis Became the New Standard for Customer Insights
The Death of Random QA: How 100% Call Analysis Became the New Standard for Customer Insights
The Early Warning System: How Modern Teams Use Support Intelligence to Stay Ahead
The Early Warning System: How Modern Teams Use Support Intelligence to Stay Ahead
How to Automate Customer Service: 7 Ways to Streamline and Scale Your Support Operations
How to Automate Customer Service: 7 Ways to Streamline and Scale Your Support Operations
7 Key Metrics for Measuring Customer Satisfaction: How to Track and Improve CX Performance
7 Key Metrics for Measuring Customer Satisfaction: How to Track and Improve CX Performance
Customer Support &
CX leaders Love Kapiche
Customer Support
& CX Leaders Love Kapiche
Trusted by Support Leaders Worldwide | G2 High Performer | SOC 2 Certified | Enterprise-Ready Security
See every customer signal
across every customer conversation
Get a personalized demo of how conversation intelligence transforms your CX and support operations
See every customer signal
across every customer conversation
Get a personalized demo of how conversation intelligence transforms your CX and support operations
The conversation intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
The conversation intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
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Copyright © 2025 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy