Get to deep insights 90% faster.

Your company wants better insights in less time. With Kapiche, you have the best of both worlds.

Customer Feedback Analytics  - Kapiche Context Network and storyboard

Everything you hoped text analytics would be. Finally.

Every text analytics solution you've ever used has been over-promised and under-delivered. Kapiche is changing that, for the better.

No more waiting for insights

Taking weeks or months to deliver insights from feedback data is no longer acceptable. Kapiche helps you get to deep, actionable insights up to 30x faster.

Get an insights question in a meeting, have an answer within minutes.

No more waiting for insights
Learn about new themes automatically

Learn about new themes automatically

Traditional text analytics can only show you themes you’re already aware of. But what happens when there’s a new theme in your customer feedback? Kapiche identifies the themes in your feedback without needing human input.

Understand why CX metrics change

Your most important CX metric drops by 10 points, and one of your execs is asking you why. Getting a little nervous?

No need to worry. With Kapiche, you can finally give good answers. Easily understand impact drivers and the root causes of changes.

Easily measure and prioritize issues

Easily measure and prioritize issues

How do you quantify the size and impact of an issue customers are talking about? Kapiche makes it simple to understand not only how often an issue is talked about, but also how much it’s impacting customer satisfaction.

No need for managed services or maintenance

Other solutions take a long time to set up and then also require you to spend time constantly on upkeep and updates! You don’t have time for that.

Kapiche is designed so that you won’t need vendor maintenance or managed services.

No need for managed services
“I really like the way the platform can generate great sentiment from a lot of data whilst being flexible enough to overlay our local context making this highly relevant. What has been excellent is the way we can overlay key demographics, meaning we can draw out much richer insights by the demographics that matter to us, like location, department, and others. Super insightful.”
Insights Manager | Technology Company
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It’s time you got more from your voice of customer data.

Be the data hero you always knew you were.