Deep, actionable insights to supercharge

AI-powered text analytics software to uncover actionable insights in your CX data. Make strategic decisions to grow ROI from CX, customer satisfaction and revenue.

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A new solution to retain customers, increase revenue and improve your CX.

Supercharge customer satisfaction and drive revenue by making sense of qualitative and quantitative customer feedback data from any source.

Uncover actionable insights—fast

Combine multiple data sources and analyze 1,000s of customer feedback responses in minutes.

Identify and fix customer issues

Quickly identify customer issues that have the biggest impact on revenue.

Work smarter, not harder

No setup, no manual coding, no codeframes. Uncover insights in minutes, not weeks.

Focus on initiatives to grow ROI

See the whole picture and make strategic, data-driven business decisions.

Analysis you can trust

AI-powered text analytics for complete confidence in your analyses and business decisions.

Track & measure CX actions

Track the impact your business decisions have on customer opinion.

Next-gen customer insights analytics tool for customer-loving teams

Customer insights teams

Have complete confidence in your analysis and answer business questions easily, with deep analyses and actionable insights in minutes, not weeks.

Customer experience teams

See issues affecting your customers and understand the ROI of your CX initiatives to help you prioritize the most important customer issues for your CX strategy.

“Kapiche offers a truly unique solution to the challenge of obtaining actionable insights from customer data. Flexible reporting, granular insights and ease of use make Kapiche an ideal tool for any company striving to create meaningful experiences for their customers.”

HEAD OF CUSTOMER EXCELLENCE GLOBAL @ SCHINDLER, SERGIO ROSSINI

Supercharge your CX with integrations

Prevent data silos and make laser-focused business decisions with Kapiche integrations. Kapiche brings together multiple data sources for analysis, including demographic, behavioural, spend and CX data from CRMs, survey tools and cloud storage providers.

Integrations

It’s time you got more from your voice of customer data

Be the data hero you always knew you were.

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