ANALYZE
Get to deep insights 90% faster.
Your company wants better insights in less time. With Kapiche, you have the best of both worlds.
Kapiche helps you:
Answer ad-hoc questions in minutes.
Easily identify impact drivers.
Drill through layers of data to the 'why'.
Automatically see new feedback trends.
Sound like something you need?
Keep scrolling, there's a lot more:
No more waiting for insights.
Taking weeks or months to deliver insights from feedback data is no longer acceptable. Kapiche helps you get to deep, actionable insights up to 30x faster.
Get an insights question in a meeting, have an answer within minutes.
Learn about new themes automatically.
Traditional text analytics can only show you themes you’re already aware of. But what happens when there’s a new theme in your customer feedback? Kapiche identifies the themes in your feedback without needing human input.
Understand why CX metrics change.
Your most important CX metric drops by 10 points, and one of your execs is asking you why. Getting a little nervous?
No need to worry. With Kapiche, you can finally give good answers. Easily understand impact drivers and the root causes of changes.
Easily measure and prioritize issues.
How do you quantify the size and impact of an issue customers are talking about? Kapiche makes it simple to understand not only how often an issue is talked about, but also how much it’s impacting customer satisfaction.
No need for maintenance services.
Other solutions take a long time to set up and then also require you to spend time constantly on upkeep and updates! You don’t have time for that.
Kapiche is designed so that you won’t need vendor maintenance or managed services.
What our customers are saying
Our customers love how Kapiche helps them save time and get better insights.
It’s time you got more from your voice of customer data.
Be the data hero you always knew you were.