One home for all your feedback data.
Businesses today have access to nearly unlimited feedback data.
Connect all your feedback sources in one central platform.
Get deeper insights
Democratize access to the data
Streamline your workflow
That’s the power of all your customer feedback data working together.
All your data in one place
You have a never-ending stream of customer feedback. Surveys, call transcripts, live chat, socials, support emails, reviews…
Kapiche gives you one central platform to view and analyze all your customer feedback. Combine data from any source and quickly generate rich, actionable insights.
Universal search across all feedback
Kapiche makes it easy to look into trends or keywords across all feedback sources.
Want to look at each time a customer mentioned ‘shipping’ in the last week between reviews, support emails and calls, and social media? Comin’ right up.
"Kapiche is extremely easy to use. You simply upload your data and it goes to work for you. Kapiche is able to develop themes and you can easily assign rules to your groupings right away. Then you get a dashboard where you can filter easily. Far superior to any other Text AI platforms - I have used most of them and they all fall way short of Kapiche."
VoC Manager | Residential ConstructionIt’s time you got more from your voice of customer data.
Be the data hero you always knew you were.