INGEST
One home for all
your feedback data.
Businesses today have access to nearly unlimited feedback data. Kapiche lets you connect all your feedback sources in one central platform.
Get deeper insights.
Democratize access to data.
Streamline your workflows.
That’s the power of all your customer feedback data working together.
All your data in one place.
You have a never-ending stream of customer feedback. Surveys, call transcripts, live chat, socials, support emails, reviews…
Kapiche gives you one central platform to view and analyze all your customer feedback. Combine data from any source and quickly generate rich, actionable insights.
Universal search across all feedback.
Kapiche makes it easy to look into trends or keywords across all feedback sources.
Want to look at each time a customer mentioned ‘shipping’ in the last week between reviews, support emails and calls, and social media? Comin’ right up.
What our customers are saying
Our customers love how Kapiche helps them save time and get better insights.
“Monumentally fast upload. Verbatims are turned into a story in minutes with no need to code responses."
Vasha Azoor
Company size: 51-200 employees
Kapiche's ability to analyse written feedback from customers, i.e. NPS comments, CSAT comments, Survey results, is a game-changer... you don't need to spend time 'training' the system to recognise themes and concepts in your data.
User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
“Kapiche is extremely easy to use. You simply upload your data and it goes to work for you… Far superior to any other Text AI platforms - I have used most of them and they all fall way short of Kapiche.”
Administrator in Construction
Mid-Market (51-1000 emp.)
It’s time you got more from your voice of customer data.
Be the data hero you always knew you were.