Analyze student feedback data to improve experience & retention.

Deeply understand student feedback from any channel to improve student experience, increase retention, and drive revenue.

"I like how Kapiche takes the thousands of messages that we receive and creates a story that we can see at a glance with the ability to delve deeper and see the nuances of the story."
Ginger Walker | Academic Quality Analyst @ Colorado Technical University
See full review in G2
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Retain students and increase revenue.

Our customer feedback analytics platform gives you the ansers you need to make the most impactful CX decisions. In minutes.

Student Experience teams use Kapiche to:

  • Gain visibility over customer experience strategy performance

  • Track how voice of customer and CX initiatives trend over time

  • Validate gut-feel on what's affecting your CX with customer feedback analytics

  • Prove the ROI of CX programs

  • Have confidence that the decisions being made are the right ones

Confidence that you understand your students.

Understand student feedback and drill down to specific schools, courses or units to identify and address areas of improvement.

Use data to inform university strategy.

Use real data to inform and plan 5-year strategy projects, using student and teacher feedback from every area of the university.

See student issues in seconds.

Empower course co-ordinators, heads of school and the ELT with deep, actionable insights into student satisfaction and experience.

Add another dimension to your student experience program.

Understand online chat conversations between students & teachers to add another dimension to your experience strategy.

Track issues and trends over time.

Measure the impact of your strategic decisions on student satisfaction and retention.

See emergent themes as they happen.

See emergent student issues as they happen, not just the topics you already know about.

University-wide student focus

Get your whole university onboard your voice of student journey with customizable dashboards, to share insights university-wide or just with specific teams or employees to implement the required changes.

Integrations to make your life easier.

Prevent data silos and empower your university to make laser-focused decisions with Kapiche integrations. Kapiche allows you to connect multiple data sources for deeper student experience analysis.

It’s time you got more from your student experience data.

Be the data hero you always knew you were.

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