Chat to your data without
ever leaving Kapiche
Chat to your data without ever leaving Kapiche
Chat to your data without
ever leaving Kapiche
Get the instant, conversational answers you already love from AI, but grounded in your real customer data. No hallucinations, no guesswork, no waiting on an analyst.
Get the instant, conversational answers you already love from AI, but grounded in your real customer data. No hallucinations, no guesswork, no waiting on an analyst.
You already love chatting with AI.
Your customer data should work the same way.
You already love chatting with AI. Your customer data should work the same way
You already love chatting with AI. Your customer data should work the same way
You ask ChatGPT or Copilot questions all day and get instant answers back. Then you open Kapiche and go back to navigating dashboards, applying filters, and digging through segments by hand. Some teams have tried closing that gap by exporting their data into a gen-AI tool but it doesn't work. Gen-AI fabricates numbers, gets info wrong, and misclassifies feedback.
You ask ChatGPT or Copilot questions all day and get instant answers back. Then you open Kapiche and go back to navigating dashboards, applying filters, and digging through segments by hand. Some teams have tried closing that gap by exporting their data into a gen-AI tool but it doesn't work. Gen-AI fabricates numbers, gets info wrong, and misclassifies feedback.
It takes forever to find the answers to ad-hoc questions
It takes forever to find the answers to ad-hoc questions
It takes forever to find the answers to ad-hoc questions
Stakeholder requests land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Stakeholder requests land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Stakeholder requests land daily. Each one means stopping, digging back into the platform, and producing something shareable.
Gen-AI hallucinates on your customer data
Gen-AI hallucinates on your customer data
Gen-AI hallucinates on your customer data
Export your data to Copilot or ChatGPT and you'll hit fabricated numbers, wrong timestamps, invented comments. Not worth the risk in a board paper.
Export your data to Copilot or ChatGPT and you'll hit fabricated numbers, wrong timestamps, invented comments. Not worth the risk in a board paper.
Export your data to Copilot or ChatGPT and you'll hit fabricated numbers, wrong timestamps, invented comments. Not worth the risk in a board paper.
What you can't see, you can't ask about
What you can't see, you can't ask about
What you can't see, you can't ask about
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay hidden unless someone already knows to go looking for them.
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay hidden unless someone already knows to go looking for them.
Working at a dashboard level means working from a curated view. Emerging patterns in smaller segments and shifts in sub-themes stay invisible unless someone already knows to go looking for them.
From question to verified answer in seconds
From question to verified answer in seconds
Ask Kapiche drives the platform on your behalf, then shows you exactly how it got there.
Ask Kapiche drives the platform on your behalf, then shows you exactly how it got there.
Type your question in plain English. No filters, no data science team.
Type your question in plain English. No filters, no data science team.
STEP 1
STEP 1
Type your question in plain English. No filters, no data science team.
STEP 1
STEP 2
The AI sequences the right analysis, pulling from Kapiche's existing tools.
The AI sequences the right analysis, pulling from Kapiche's existing tools.
The AI sequences the right analysis, pulling from Kapiche's existing tools.
STEP 2
STEP 2
Get a structured, evidence-backed answer, with the exact tools it used to get there.
STEP 3
STEP 3
Get a structured, evidence-backed answer: charts, themes, or summaries.
Export and share, or follow a suggested question to keep digging.
STEP 4
STEP 4
Export and share, or follow a suggested question to keep digging.
STEP 3
Get a structured, evidence-backed answer: charts, themes, or summaries.
STEP 4
Export and share, or follow a suggested question to keep digging.
STEP 4
Export and share, or keep digging
Export and share, or follow a suggested question to keep digging.
Stop saying "I'll get back to you"
Stop saying "I'll get back to you"
Stop saying
"I'll get back to you"
Ask Kapiche gives your the answer in seconds. No exports, no hallucinated verbatims to second-guess and no security breaches. It shows you exactly how it got there, and the tools it used so you can feel confident in the answer.
Ask Kapiche gives your the answer in seconds. No exports, no hallucinated verbatims to second-guess and no security breaches. It shows you exactly how it got there, and the tools it used so you can feel confident in the answer.
Built to be trusted, not just to be fast
Built to be trusted, not just to be fast
Built to be trusted,
not just to be fast
See what makes Ask Kapiche different from pointing a gen-AI tool at an export of your data.
RELIABLE
Answers grounded in real data, not AI guesses
Ask Kapiche calls Kapiche's own analytical backend to retrieve real data and run real calculations. It doesn't generate answers from memory. It uses the same tools that power the product.
VERIFIABLE
Verifiable before you share it
INSTANT
Fast answers and a head start on the write-up
RELIABLE
Answers grounded in real data,
not AI guesses
Ask Kapiche calls Kapiche's own analytical backend to retrieve real data and run real calculations. It doesn't generate answers from memory. It uses the same tools that power the product.
VERIFIABLE
Verifiable before you share it
INSTANT
Fast answers and a head start
on the write-up
RELIABLE
Answers grounded in real
data, not AI guesses
Ask Kapiche calls Kapiche's own analytical backend to retrieve real data and run real calculations. It doesn't generate answers from memory. It uses the same tools that power the product.
VERIFIABLE
Verifiable before you share it
INSTANT
Fast answers and a head start
on the write-up
General-purpose AI vs Ask Kapiche
General-purpose AI vs Ask Kapiche
General-purpose AI
vs Ask Kapiche
The difference between an AI guessing at your data and an AI calling the tools that actually hold it
The difference between an AI guessing at
your data and an AI calling the tools that
actually hold it
General-purpose AI (Copilot, ChatGPT) on exported data
General-purpose AI (Copilot,
ChatGPT) on exported data
General-purpose AI (Copilot,
ChatGPT) on exported data
•
•
•
Fabricates verbatims that were never said
Fabricates verbatims that were never said
Fabricates verbatims that were never said
•
•
•
Gets timestamps and categories wrong
Gets timestamps and categories wrong
Gets timestamps and categories wrong
•
•
•
No way to verify how an answer was produced
No way to verify how an answer was produced
No way to verify how an answer was produced
•
•
•
Requires exporting and re-checking data manually
Requires exporting and re-checking data manually
Requires exporting and re-checking data manually
•
•
•
Describes themes in vague, unquantified terms
Describes themes in vague, unquantified terms
Describes themes in vague, unquantified terms
•
•
•
Breaks trust the first time it invents something
Breaks trust the first time it invents something
Breaks trust the first time it invents something
Ask Kapiche
Ask Kapiche
Ask Kapiche
✓
✓
✓
Calls Kapiche's tools to retrieve real data, every time
Calls Kapiche's tools to retrieve real data, every time
Calls Kapiche's tools to retrieve real data, every time
✓
✓
✓
Grounded in the same backend that powers your dashboards
Grounded in the same backend that powers your dashboards
Grounded in the same backend that powers your dashboards
✓
✓
✓
Shows every step taken, so answers can be checked
Shows every step taken, so answers can be checked
Shows every step taken, so answers can be checked
✓
✓
✓
Works directly on your live Kapiche project, no export
Works directly on your live Kapiche project, no export
Works directly on your live Kapiche project, no export
✓
✓
✓
Ranks answers by volume, frequency, or NPS impact
Ranks answers by volume, frequency, or NPS impact
Ranks answers by volume, frequency, or NPS impact
✓
✓
✓
Built specifically so there's nothing for it to invent
Built specifically so there's nothing for it to invent
Built specifically so there's nothing for it to invent
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
"We used to spend three weeks pulling together theme analysis for our quarterly business reviews. Now it's ready the moment we need it, and it covers every conversation, not just the ones someone had time to read. The themes we're finding now are completely different from what we were manually coding before."
Head of Customer Insights, Insurance
Trusted by top-tier
teams worldwide
Trusted by top-tier teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Trusted by top-tier
teams worldwide
Taking CX from 'feel-good fluff'
to hard science and measurable ROI
Built for analysis that ends up in a board paper
Built for analysis that ends up in a board paper
Built for analysis that ends up in a board paper
✓
✓
✓
Verifiable, not generative
Verifiable, not generative
Verifiable, not generative
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
Ask Kapiche calls Kapiche's existing analytical engine rather than generating answers from an LLM's memory, so what you see is checkable against your real data
✓
✓
✓
Contained to your project
Contained to your project
Contained to your project
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
No internet access, no data leaving your active Kapiche project, no raw customer data sent wholesale to an external model
✓
✓
✓
Fits how your team already works
Fits how your team already works
Fits how your team already works
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Available via MCP integration, which connects Kapiche tools to teams consolidating their tools
Frequently asked questions
Frequently asked questions
Frequently asked questions
You've got questions? We've got answers.
Does Ask Kapiche send my customer data to an external AI model?
Does Ask Kapiche send my customer data to an external AI model?
Does Ask Kapiche send my customer data to an external AI model?
How is this different from exporting my data into Copilot or ChatGPT?
How is this different from exporting my data into Copilot or ChatGPT?
How is this different from exporting my data into Copilot or ChatGPT?
Can I trust the answers enough to put them in a report or board paper?
Can I trust the answers enough to put them in a report or board paper?
Can I trust the answers enough to put them in a report or board paper?
Can Ask Kapiche answer questions across multiple projects?
Can Ask Kapiche answer questions across multiple projects?
Can Ask Kapiche answer questions across multiple projects?
What can Ask Kapiche actually do?
What can Ask Kapiche actually do?
What can Ask Kapiche actually do?
Is Ask Kapiche available on my plan?
Is Ask Kapiche available on my plan?
Is Ask Kapiche available on my plan?
Ask Kapiche works even better with these features
Ask Kapiche works even better with these features
Ask Kapiche works even better with these features
AI Themes
AI Themes
AI Themes
Ask a question about a theme and Ask Kapiche calls the same theme discovery engine that powers your dashboards, so the answer reflects the same structured intelligence, not a different model's guess.
Learn more → AI Themes
Ask a question about a theme, and Ask Kapiche calls the same theme discovery engine that powers your dashboards, so the answer reflects the same structured intelligence, not a different model's guess.
Learn more → AI Themes
AI Enrichments
AI Enrichments
AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Ask Kapiche's answers are only as reliable as the structured data behind them. AI Enrichments is the normalization layer that makes every conversation consistent enough to query in the first place.
Learn more → AI Enrichments
Smart reports
Smart Reports
Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Ask Kapiche can pull from the same period-comparison and summarisation tools that power Smart Reports, conversationally, without requiring you to set up the report structure first.
Learn more → Smart Reports
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
Get the answer before the
meeting moves on
See how Ask Kapiche turns any question about your customer conversations into a verifiable answer in seconds.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
The customer intelligence platform that analyzes every customer interaction to predict churn, improve operations, and prove ROI.
Subscribe to our newsletter
Enter your email address
Subscribe to our newsletter
Enter your email address
Subscribe
Product
Product
Product
Resources
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy
Copyright © 2026 Kapiche | All Rights Reserved | Terms and Conditions | Privacy Policy