improve your nps in 7 steps
Ryan Stuart

Learn the 7 steps to elevate your Net Promoter Score (NPS), with proven strategies to better understand, analyze, and optimize customer experiences.

blogs
Insightful Leaders Virtual Series Webinar
Ryan Stuart

Is your VoC survey strategy falling flat? Join us as industry experts reveal how behavioral science can revolutionize your approach to customer insights, offering proven solutions to skyrocket the success of your VoC program.

webinars

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Be the insights hero of your dreams.

Ryan Stuart

Did you know brands with superior customer experience drive 5.7X more revenue than competitors with poor CX?

blogs
4 principles of customer insights storytelling
Andrew Maher

Learn 4 powerful storytelling principles for presenting customer insights. Transform data into compelling narratives that drive action.

blogs
Why measurement is killing your CX
Ryan Stuart

It's no longer enough to collect customer data. You must do something with it to confidently make CX decisions.

blogs
Ryan Stuart

Discover why Kapiche prioritizes reliable customer insights over trendy GenAI bots. Learn how accuracy and explainability drive our approach to feedback analytics.

blogs
Jennifer Anderson

Learn to elevate your insights team's impact. Discover strategies to deliver actionable insights, build trust, and leverage technology effectively.

blogs