7 top tools for sending surveys (and why you might not need a full turnkey system to understand customer feedback)
Ryan Stuart

Collecting customer feedback using surveys gives you strategic insights and ideas that you may have never thought about before to help you grow your business and succeed against your competitors.

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How to find actionable insights in your NPS text data
Ryan Stuart

Transform NPS text responses into actionable insights effortlessly. Learn to identify themes, segment data, and monitor trends for improved customer experience.

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What is an actionable insight?
Ryan Stuart

In this highly anticipated blog, we set out exactly what an actionable insight looks like and the 4 step process to find these elusive creatures.

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Why you need to analyze your customer feedback data
Ryan Stuart

Not sure how to analyze your customer feedback data? Learn how to dig deep into your data and analyze trends to arrive at insights that help you drive growth.

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Speak the language: How insights leaders can get the ears of the C-suite
Ryan Stuart

Around 15% of Insights leaders mention gaining senior management buy-in as the biggest challenge they face when building the ultimate customer experience. Learning to speak the language of C-Suite can help with this.

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From the tower to the trenches: Closing the gap between C-suite and customer
Rhiannon Kastrissios

Bridge the gap between C-suite decisions and customer satisfaction. Learn strategies to align business goals with customer needs for sustainable growth.

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Ryan Stuart

Dive into the world of text data analysis with topic modeling. Discover how advancements in AI empower businesses to extract actionable insights efficiently.

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