What is an actionable insight?
Ryan Stuart

In this highly anticipated blog, we set out exactly what an actionable insight looks like and the 4 step process to find these elusive creatures.

blogs
Why you need to analyze your customer feedback data
Ryan Stuart

Not sure how to analyze your customer feedback data? Learn how to dig deep into your data and analyze trends to arrive at insights that help you drive growth.

blogs
Speak the language: How insights leaders can get the ears of the C-suite
Ryan Stuart

Around 15% of Insights leaders mention gaining senior management buy-in as the biggest challenge they face when building the ultimate customer experience. Learning to speak the language of C-Suite can help with this.

blogs
From the tower to the trenches: Closing the gap between C-suite and customer
Rhiannon Kastrissios

Bridge the gap between C-suite decisions and customer satisfaction. Learn strategies to align business goals with customer needs for sustainable growth.

blogs
Ryan Stuart

Dive into the world of text data analysis with topic modeling. Discover how advancements in AI empower businesses to extract actionable insights efficiently.

blogs
What does customer happiness even look like?
Rhiannon Kastrissios

Businesses that excel in the customer experience department are those that focus on designing an experience that elicits a positive emotional response.

blogs
How to discover your organization's North Star Metric
Ryan Stuart

Discover your organization's North Star Metric for accelerated growth. Learn how to align strategies, measure progress, and drive sustainable success.

blogs